Storage Units in Oakdale, CA

“Heritage Storage on Armstrong is by far the Best of their 3 facilities in Oakdale. Always clean, great customer service, and great prices 💲💲. Also 24 hour gate access is an added bonus. If you are needing extra storage space, I would definitely 👍 recommend checking it out! Keep up the good work Jennifer! 😀.”

“I have been a tenant here for almost 3 years, and I rent one of the larger units. I have always paid on time, and I am a tenant in good standing. I am currently going through some financial hardships, so I went online to see what the cost of a smaller unit would be. I noticed that the smaller units have a special for the 1st 3 months plus the monthly regular price is considerably less than what I pay currently. As I was looking through the advertised information, I noticed that the advertised price on my size unit is $34 less than what I currently pay, with no move in special. I called the office to get some clarification on a few things. This is what I was told: 1. I would not qualify for the discount if I moved to a smaller unit. It is only for new tenants. 2. Then I asked for them to reduce my monthly rent to match the advertised price. They turned me down flat...not even taking into consideration the length of my tenancy. The excuse being that I had discussed moving to a smaller unit. If I have to move my items, I will consider moving them to a different storage facility. I am trying to handle this situation long distance and they have no idea what customer service is. EDIT: The Friday after I posted this review they agreed to lower my rent to the current advertised price..”